Thursday, January 17, 2013

What to Do When Outlook Crashes Due to Corrupt Outlook Data File

Outlook data file corruption or corruption of Outlook PST file is not an unknown issue for many Microsoft Outlook users. Various users face such situations and use the appropriate remedy provided by Microsoft to troubleshoot their problem. However, there can be times when a resolution provided by Microsoft to overcome an error message may not work. For those cases use of efficient PST repair software is recommended.

Let us instantiate this situation. Suppose you are using MS Outlook 2010 and another day when you launch your Outlook it crashes unexpectedly with the following error message:

AppName: Outlook.exe
AppVer: 14.0.4760.1000
ModName: Kernelbase.dll
ModVer: 6.1.7600.16385
Offset: 0003194b

This problem is encountered when your Outlook data file or Outlook PST file gets corrupt. However, Microsoft suggests below mentioned resolution steps to rectify this issue:

•    Exit Outlook properly.

•    Go to the following folder: C:\Program Files\Microsoft Office\Office14

•    Select your ‘Scanpst.exe’ file and open it by double clicking.
•    Click ‘Browse’ on the dialog box naming ‘Microsoft Outlook Inbox Repair Tool’.
•    From there locate your Outlook PST file, and then click ‘Open’. The default locations of your Outlook PST file changes according to the version of Windows Operating System you are using:
o    Location of Outlook 2010 PST file in Windows 7 and Windows Vista:
      C:\Users\username\My Documents\Outlook Files
o    Location of Outlook 2010 PST file in Windows XP client:
     C:\Documents and Settings\username\My Documents\Outlook Files
•    Now click ‘Start’ in ‘Microsoft Outlook Inbox Repair Tool’.
•    Review the entire information provided in the ‘Microsoft Outlook Inbox Repair Tool’ dialog box after completion of the scanning process of your selected PST file.
o    Note: It is suggested to check the checkbox displaying ‘Make backup of scanned file before repairing’ so that the Inbox Repair tool backs up your PST file before repairing it.
•    Click ‘Repair’.
•    And after the completion of the repairing process, click ‘OK’.

However, if the corruption in the PST file is severe, then this method may fail to rectify the issue. In such cases, use of an efficient PST repair tool is recommended. Reliable PST repair software repairs corrupt Outlook data or Outlook PST file despite the scenario of PST corruption. Moreover, an effective pst file repair tool restores all data types of Outlook mailbox objects including emails, attachments, contacts, calendars, etc.

PST recovery software is the ultimate resolution when the inbuilt ‘Inbox Repair Tool’ fails to rectify the issue and repair your PST file