Inbox Repair is one of the best repair tools in Outlook. It repairs the corrupted PST and OST file. But sometime when you scan ost file with scanpst.exe in the outlook 2003 your scan may fail. If your outlook 2003 running ost file that was created in the older version of outlook, ost file has not downloaded the header and your outlook is not running in Cached exchange mode. If all the above condition is true your scan fails.
This situation comes when ost file that was scanned was created in a previous version of Outlook and simultaneously that is used by the Inbox Repair tool cannot be located. If both occur at that time your scan fails.
To solve this problem you have to search and delete the ost file that outlook 2003 is using. To perform this operation fallows the step as given below:
- Go to the tool menu and open the E- mail accounts then click change existing e-mail accounts, and then click next.
- Open E-mail Accounts list, click Microsoft Exchange Server, and then change it.
- Open the Advanced tab, and then click on ost file settings.
- Note down the path of .ost file that Outlook 2003 is using is listed in the file box. Quit the outlook and then delete the remove the .ost file manually.
After that create a new ost file in Outlook 2003, and then synchronize that .ost file with a Microsoft Exchange server. But sometimes when you need ost file that is very important for you and you cannot able to recover it through Inbox repair tool. You can repair and recover all your ost and pst file with the help of pst repair software.
The software helps you to recover all your pst and ost file in its original form within a spam of few minutes. Stellar Phoenix Pst repair software can recover password protected and encrypted file also. It supports all the version of outlook.
